Equifax Data Breach

Equifax, which is one of the three major credit bureaus, announced on September 7, 2017, that it had experienced a data breach from May 2017 through July 2017, potentially impacting millions of consumers.  The hackers were successful in accessing people’s names, Social Security numbers, birth dates, addresses, and in some instances driver’s license numbers and credit card numbers. While Citizens National Bank was not involved with the Equifax breach, we want to make sure that our customers are aware of the situation so that you can take the necessary steps if your personal information has been compromised.

Was Your Data Compromised?

We encourage you to visit www.equifaxsecurity2017.com which is a secure site that has been established by Equifax.  On this site, you can enter your last name as well as the last six digits of your Social Security number to determine if you have been affected by this situation.

How can I protect myself?

  • Take advantage of CNB’s Free Identity Theft Protection Package1 which is available for our Easy Checking, Secure Checking, and Private Banking account holders. Through the IDProtectTM Service, you can access your credit reports and credit score at any time and this information is updated every 90 days. In addition, you can take advantage of 3-in-1 credit file monitoring and total identity monitoring of over 1,000 databases that are vital to helping you stay on top of your personal information. This Free Identity Theft Protection Package at Citizens National Bank is not only available to the primary account holders, but also to spouses and children up to the age of 25.

 

  • Monitor your bank accounts.  We also encourage you to monitor your accounts regularly for fraudulent transactions, and keep in mind that online and mobile banking services are highly effective tools which can enable you to keep a close eye on your accounts.

 

  • Watch out for scams related to the breach.  Be cautious of e-mails that appear to come from Equifax regarding the breach. Hackers are likely to take advantage of the situation and craft sophisticated phishing e-mails.

 

Safeguarding our customers’ personal information is one of our highest priorities, and we want to do everything we can to help our customers in this area.

 

1Not a deposit, not FDIC-insured, not insured by any federal government agency, not guaranteed by the bank.  Available for individual accounts only.