Potential Fraud Warning!
Citizens National Bank has learned that fraudulent calls are being made to our customers. Callers are stating they are from "Citizens National Bank" and are spoofing the Bank's telephone number, 601.693.1331. The caller will suggest there has been fraudulent activity and may ask for online banking credentials or other personal information, including the "username" and "password" to your online banking account! Please note that Citizens National Bank will NOT call and ask you to verify information such as your username or password to your online banking account, your social security number or your account number. If you receive a call requesting any of this type of sensitive customer information, please call Citizens National Bank at 601.693.1331.

Welcome to Who to Call

Who to Call

We know that questions pop up from time to time, and you need quick answers from experts who care. One perk of being a business customer is always having your Relationship Banker available to answer any questions that you may have, but we'd also like to provide you with a team of resources to ensure that you get a timely response from a live person.

  • Customer Care Specialist: 601.693.1331
    A live customer care specialist is ready to assist you with any questions that you may have.
    (Available Monday–Friday, 8 a.m. to 6 p.m.; Saturday, 9 a.m. to noon)
  • CNB ReadyLine: 1.866.333.4262
    Check your account balances, transfer funds, report a lost or stolen CNB Debit Card, and more through our automated voice response system 24 hours a day.
  • Business Banking Services: 601.484.5218
    Your Business eBanking Support Team is ready to answer any of your questions or concerns.
  • eDeposit Support: 601.484.5348 or Deposit.Helpdesk@YourCNB.com
    Should you have any questions or concerns with your remote deposit capture services, your eDeposit Support Team is ready to assist you.
  • CNB Debit Card: 601.693.1331 or 1.800.236.2442
    For questions or concerns, or to report your lost or stolen CNB Debit Card, call at any time.
  • Credit Card Processing for Visa, MasterCard, American Express, or Discover: Security Card Services, 1.877.995.9198, or Support@BridgeWayPayments.com
  • Corporate Credit Card or Credit Card Limit:
    Business Platinum or Business Rewards Credit Cards: 1.866.598.1769
    Business Purchasing Credit Card: 1.888.514.6840
    Or email cdepartment@servisfirstabank.com